Return & Refund Policy
Last updated: June 30, 2021
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Return & Refund Policy
Our policy is valid for a period of 14 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 14 days has lapsed, we can't, unfortunately, offer you a refund.
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Return/Refund requirements
The following criteria must be met to qualify for a refund:
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Product is defective
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Product is not as described
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Product must be unopened
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Product must be in original packaging
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Product must be unused
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Product must not be damaged
In order to ensure the above criteria have been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
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Proof of purchase
To complete your refund, we require a receipt, purchase order, or other proof of purchase. Please note that without proof of purchase, we will not issue a refund.
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Sale and Clearance Items, and Soft Goods
Only regular priced items may be returned, unfortunately, sale or clearance items and soft goods are final sales and cannot be returned.
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Shipping Items/Cost
Returns can be mailed/ship to:
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c/o Always Available DME
1982 Concord Avé.,
Concord, CA 94520
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You will be responsible for paying for the shipping costs with regards to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
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Contacting us
If you would like to contact us concerning any matter relating to this Return & Refund Policy, you may do so via
Contact Form at our website:
http://www.jbaenscorp.org/contact
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or, Send an Email to:
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or, Call our Office:
(925) 689-6887
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